Youngs plumbing attended an emergency callout at Mrs P’s house in Applecross last weekend. There was hot water coming up through the paving near her hot water unit and her gas had stopped working.
Our expert plumber discovered that the burst water line had cut a hole in the adjacent gas pipe, filling it with water and sand all the way to the appliances and gas meter.
While our plumber purged and cleaned out the debris, he discovered that water had also entered the ATCO gas main in the street. Over the next 36 hours ATCO trucks, gas fitters and inspectors worked to fix the problem.
Luckily Mrs P has household insurance that covered these public liability costs and the damage to her home, as it would have cost her thousands of dollars.
She was very relieved as she was just about to go on a three-week holiday.
Can you imagine the damage and cost if she had not called out Youngs straight away?
THE MORAL OF THIS STORY
While our plumber purged and cleaned out the debris, he discovered that water had also entered the ATCO gas main in the street. Over the next 36 hours ATCO trucks, gas fitters and inspectors worked to fix the problem.
Luckily Mrs P has household insurance that covered these public liability costs and the damage to her home, as it would have cost her thousands of dollars.
She was very relieved as she was just about to go on a three-week holiday.
Can you imagine the damage and cost if she had not called out Youngs straight away?
THE MORAL OF THIS STORY
- If you notice any change in your water, gas, or electrical systems, get it checked out as soon as you can, or at least get a tradesman on the phone and ask their opinion.
- Having a good relationship with a plumber/gas fitter who knows your home could save you thousands in the long run. Like your family doctor or dentist, having an ongoing relationship is healthy.
- Attend to bursts and leaks quickly: water is very destructive and creates rot and mould. Do your repairs before they turn into big jobs and do more serious damage.
